"ATH Messenger" Application

The AIRMessenger Chatbot Management Platform has also been validated by Athens International Airport, which uses the platform to build and launch the ATH Messenger Application on various social media channels. 

“ATH Messenger” Application helps AIA to interact with customers and build strong relationship with them, gain consumer insights from customers’ feedback via ATH Messenger surveys and promotes brand loyalty. The Application has been awarded as the first worldwide chatbot service, available on three social media channels: Facebook MessengerTwitter & Viber.

The "ATH Messenger" Application:

  • Delivers immediate and accurate travel info and updates

  • Notifies immediately for flight status updates and alerts

  • Promotes discounts/offers on shops, gifts etc.

  • Provides information regarding transportation, parking & weather forecast

  • Receives notifications/updates and announcements of AIA

  • Supports satisfaction surveys

Check the ATH Messenger here:

 

 

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